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Privacy Policy

Last Updated: June 30, 2026

Blacksmith Power Hammer ("we," "us," or "our") operates blacksmithpowerhammer.com and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information when you visit our website and purchase our forge-grade power hammers, dies, and parts.

By using our website or placing an order, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following categories when you interact with us:

Information You Provide Directly

  • Contact details: Your name, shipping address, billing address, phone number, and email address when you place an order or contact us.
  • Payment information: Credit card or debit card details (processed securely through our payment processor; we do not store full card numbers on our servers).
  • Order information: Products you purchase, order history, returns, and warranty claims.
  • Communications: Messages you send us via our contact form, email, or phone — including questions about power hammer selection, freight quotes, and parts inquiries.
  • Account information: If you create an account, your username, password, and preferences.

Information Collected Automatically

  • Device & browser data: IP address, browser type, operating system, pages visited, time and date of visits, and referring URLs.
  • Cookies & tracking technologies: We use cookies and similar technologies to maintain your session, remember your cart contents, analyze site traffic, and improve your experience. See our Cookies section below.
  • Analytics data: We use Google Analytics to understand how visitors find and use our site. This data is aggregated and anonymized where possible.

2. How We Use Your Information

  • Order fulfillment: Processing payments, arranging freight shipping of power hammers (via LTL carriers such as FedEx Freight, UPS Freight, and Old Dominion), sending tracking information, and managing returns.
  • Customer support: Responding to inquiries about hammer selection, freight delivery, warranty claims, and replacement parts.
  • Order communications: Order confirmations, shipping notifications, and delivery updates.
  • Marketing (optional): Sending promotional emails about new products, sales, and blacksmithing guides if you have opted in. You may unsubscribe at any time.
  • Site improvement: Analyzing usage patterns to improve our website, product listings, and checkout experience.
  • Legal compliance: Fulfilling our obligations under applicable US laws and responding to lawful requests from authorities.
  • Fraud prevention: Detecting and preventing fraudulent orders and unauthorized account access.

3. Cookies

We use the following types of cookies on our website:

  • Essential cookies: Required for the website to function (e.g., your shopping cart, checkout session). Cannot be disabled without breaking core functionality.
  • Analytical cookies: Google Analytics cookies (e.g., _ga, _gid) that help us understand site traffic and usage patterns. You can opt out at tools.google.com/dlpage/gaoptout.
  • Preference cookies: Remember your selections (such as sort order or previously viewed products).
  • Marketing cookies: Used to show relevant ads on third-party platforms if you opt in. You can manage your ad preferences through your browser settings or opt out via youradchoices.com.

You can control cookies through your browser settings. Note that disabling certain cookies may affect your shopping experience.

4. Payment Processing

All payment transactions are processed through PCI-DSS compliant payment processors. We do not store your full credit card number, CVV, or PIN. Payment data is encrypted using SSL/TLS technology during transmission. For any payment-related questions, please contact us at info@blacksmithpowerhammer.com or +1 (805) 451-4469.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Freight & shipping carriers: FedEx Freight, UPS Freight, Old Dominion, and other LTL carriers who need your address and contact information to deliver your power hammer or parts order.
  • Payment processors: Stripe, PayPal, or similar services that handle payment authorization. These processors are PCI-DSS compliant.
  • Email service providers: To send transactional and marketing emails on our behalf.
  • Analytics services: Google Analytics and similar tools that process anonymized traffic data.
  • Legal authorities: When required by law, court order, or to protect our rights and the safety of our customers.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers (HTTPS)
  • PCI-DSS compliant payment processing
  • Regular security reviews and updates
  • Limited employee access to customer data on a need-to-know basis

While we take every precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you submit information at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for 7 years for accounting and tax purposes. You may request deletion of your personal data at any time (subject to legal retention requirements).

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request correction of inaccurate information.
  • Right to Deletion: Request deletion of your personal information (subject to legal retention requirements).
  • Right to Portability: Receive your data in a portable format.
  • Right to Opt Out: Unsubscribe from marketing emails using the unsubscribe link in any email, or by contacting us directly.
  • California Residents (CCPA): You have the right to know what personal information is collected, the right to delete, the right to opt out of sale, and the right to non-discrimination for exercising these rights.

To exercise any of these rights, please contact us at info@blacksmithpowerhammer.com or +1 (805) 451-4469.

9. Children's Privacy

Our website and products are intended for adults operating professional blacksmithing shops and metalworking facilities. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites (such as manufacturer sites, industry resources, or social media platforms). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: