🔥 Free Shipping Across the USA · No Sales Tax · Built for Working Blacksmiths

Shipping Policy

Last Updated: June 30, 2026

We ship free of charge to every address in the contiguous United States. No shipping fees, no sales tax, no surprises — the price you see is the price you pay. This policy explains how we handle order processing, dispatch, freight delivery, and transit issues for power hammers, dies, and parts.

1. Free Shipping

  • All orders ship free to the contiguous United States (48 continental states).
  • No minimum order required for free shipping.
  • No sales tax is collected on any order — we absorb this cost for our customers.
  • Alaska, Hawaii, and US territories: Please contact us for a shipping quote before ordering.
  • International shipping is not currently available.

2. Carriers We Use

We use industry-leading carriers appropriate to the size and weight of your order:

  • Parcel orders (accessories, dies, springs, small parts): UPS Ground or FedEx Ground — typically 3–7 business days within the contiguous USA.
  • Heavy equipment (power hammers over 150 lbs): LTL (Less Than Truckload) freight via FedEx Freight, UPS Freight, Old Dominion Freight Line, or Estes Express. Delivery requires a scheduled appointment — see Freight Delivery section below.
  • Very large or specialized machines: Flatbed or dedicated freight carrier arranged on a case-by-case basis. We will contact you before shipping.

3. Processing & Dispatch

  • Orders are processed Monday through Friday during business hours (8AM–6PM PT).
  • Most in-stock orders are dispatched within 1–3 business days of order confirmation.
  • Pre-ordered or backordered items will have an estimated ship date noted on the product page.
  • You will receive a tracking number or freight PRO number by email as soon as your order ships.
  • Business days exclude weekends and US federal holidays.

4. Estimated Delivery Times

After dispatch, estimated transit times are as follows:

  • Small parcel (UPS/FedEx Ground): 3–7 business days to most US locations from California. Remote areas may take up to 10 business days.
  • LTL freight (power hammers): 5–12 business days after pickup, depending on destination. The freight carrier will call you to schedule a delivery appointment — please be available to receive and inspect large equipment.
  • Expedited shipping: Not currently available through our standard checkout. Contact us for urgent freight arrangements.

These are estimates only and not guarantees. Delays due to weather, carrier capacity, or remote locations are outside our control. We will communicate any significant delays proactively.

5. Freight Delivery — Power Hammers

Power hammers are heavy industrial machines (typically 50–2,000+ lbs) and ship via LTL freight. Here's what to expect:

  • The freight carrier will contact you by phone (using the number on your order) to schedule a delivery appointment. Please ensure your contact number is correct at checkout.
  • Power hammers are crated and delivered to your curbside or loading dock. Standard freight delivery does not include inside delivery, lift-gate, or installation unless arranged separately.
  • You will need a forklift, pallet jack, or other equipment to move the hammer from the freight pallet to your shop floor. Please plan accordingly before your delivery appointment.
  • If you need a lift-gate or inside delivery, please contact us before placing your order so we can arrange it and quote any additional freight fees.

6. Freight Inspection — Critical

When your freight delivery arrives, you must inspect it before signing the delivery receipt:

  1. Inspect the crate and packaging for visible damage before the driver leaves.
  2. If damage is visible, note it clearly on the delivery receipt / Bill of Lading before signing. Write exactly what damage you observe (e.g., "crate crushed on left side," "visible dents on machine housing").
  3. Take photos and/or video of all damage before uncrating.
  4. Contact us within 48 hours of delivery at info@blacksmithpowerhammer.com or +1 (805) 451-4469 with your order number and documentation.
  5. If you sign the delivery receipt without noting damage, freight claims become very difficult to file. Do not sign "subject to inspection" — inspect immediately.

Important: If damage is extensive, you may refuse delivery. Contact us immediately if you refuse a shipment so we can coordinate replacement.

7. Order Tracking

  • A tracking number (parcel) or PRO number (freight) will be emailed to the address on your order as soon as your item ships.
  • For parcel orders: track at ups.com or fedex.com.
  • For freight orders: use the PRO number at the carrier's website or contact the carrier directly. You may also contact us and we'll track it for you.
  • If you haven't received tracking information within 4 business days of placing your order, email us at info@blacksmithpowerhammer.com.

8. Address Accuracy

Please ensure your shipping address is correct and complete at checkout. Include your business name if shipping to a commercial address. Freight carriers may charge address correction fees for incorrect delivery information, and these costs will be passed on to the customer. We are not responsible for delivery delays or failures due to incorrect addresses provided at checkout.

9. Contact Us for Shipping Questions