Terms of Service
Last Updated: June 30, 2026
Please read these Terms of Service carefully before using blacksmithpowerhammer.com (the "Website") or placing any order. By accessing our Website or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or place an order.
1. Website Usage
This Website is operated by Blacksmith Power Hammer ("we," "us," "our"), located at 101 2nd St Ste 2500, San Francisco, CA 94105. By visiting our Website, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:
- Reproduce, distribute, or commercially exploit any content from this Website without written permission
- Use automated tools (bots, scrapers) to access or extract data from the Website without prior authorization
- Attempt to gain unauthorized access to any part of the Website, server, or database
- Transmit any harmful, offensive, or malicious content through the Website
2. Orders
When you place an order through our Website, you are making an offer to purchase the selected product(s) at the listed price. All orders are subject to acceptance. We reserve the right to decline or cancel any order for any reason, including but not limited to:
- Product unavailability or supply chain delays
- Errors in pricing or product description
- Inability to verify payment or billing information
- Suspected fraudulent activity
An order is confirmed when you receive an order confirmation email from us. Pre-orders and back-orders are accepted subject to estimated availability, which we will communicate promptly.
3. Pricing
- All prices are listed in US Dollars (USD).
- Prices are subject to change without notice. The price at the time of your order confirmation is the price you will be charged.
- We collect no sales tax on any order shipped within the United States.
- All orders ship free to the contiguous United States — no hidden fees.
- We make every effort to ensure pricing accuracy, but in the event of a pricing error, we reserve the right to cancel the order and offer to complete it at the correct price.
- Promotional prices, discount codes, and sale pricing are valid for the advertised period and cannot be applied retroactively to completed orders.
4. Payments
- We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment methods available at checkout.
- Payment is processed securely through PCI-DSS compliant payment processors. We do not store your full card number on our servers.
- By providing payment information, you represent that you are authorized to use the payment method provided.
- All transactions are encrypted via SSL/TLS. Our Website is served over HTTPS at all times.
- We reserve the right to verify payment before fulfilling orders. Orders may be placed on hold for verification.
- For large orders over $5,000, we may contact you to verify the order before processing payment.
5. Shipping
All orders ship free to the contiguous United States. Power hammers ship via LTL freight carriers (FedEx Freight, UPS Freight, Old Dominion) and require a scheduled delivery appointment. Full shipping details are available in our Shipping Policy.
- Processing time: 1–3 business days for in-stock items
- Parcel delivery (small parts, dies): 3–7 business days after dispatch
- Freight delivery (power hammers): 5–12 business days after dispatch
- Title and risk of loss transfer to you upon delivery
6. Returns & Refunds
We accept returns on unused power hammers, dies, and parts within 30 days of delivery. Full details, including freight return procedures and non-returnable items, are available in our Return & Refund Policy. All sales of used and refurbished equipment are final.
7. Product Information & Accuracy
We make every effort to provide accurate product descriptions, specifications, images, and availability information. However:
- Product images are representative. Actual products may have minor cosmetic variations.
- Specifications (power, dimensions, weight, capacity) are provided by manufacturers and are subject to change without notice.
- We do not warrant that product descriptions are complete, current, or error-free.
- Power hammers are industrial machines. Actual performance depends on installation, power supply, operator skill, and the material being worked.
8. Safety & User Responsibilities
Power hammers are heavy industrial machines that pose serious risks if improperly installed, operated, or maintained. By purchasing from us, you acknowledge and agree that:
- You will read and follow all manufacturer operating manuals, safety guidelines, and warnings before using any equipment.
- Proper installation requires a level, reinforced concrete foundation. You are responsible for ensuring your facility meets the installation requirements for the specific machine purchased.
- Power hammers must be properly anchored to the floor per our Foundation Design Guide and the manufacturer's instructions.
- All electrical connections must comply with local electrical codes and be performed by a licensed electrician.
- Appropriate personal protective equipment (PPE) including safety glasses, hearing protection, gloves, and steel-toed boots must be worn during operation.
- You are solely responsible for the safe use, operation, maintenance, and storage of any equipment purchased from us.
- Review our complete Safety Guide before operating any power hammer.
9. Intellectual Property
All content on this Website — including text, product descriptions, photography, logos, design, and code — is the property of Blacksmith Power Hammer or its content suppliers and is protected by US and international copyright, trademark, and intellectual property laws.
- You may not reproduce, republish, download, post, transmit, or distribute any content from this Website without our prior written consent.
- You may view and print pages from this Website for personal, non-commercial use only.
- The "Blacksmith Power Hammer" name and logo are trademarks of Blacksmith Power Hammer. Unauthorized use is prohibited.
- Product names and trademarks referenced on this Website belong to their respective owners.
10. Disclaimer of Warranties
This Website and all content, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:
- The Website will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Website will be accurate or reliable
- Products will meet your specific requirements or expectations
Manufacturer warranties on power hammers and equipment are separate and governed by the respective manufacturer's warranty terms.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Blacksmith Power Hammer, its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Website or products, including but not limited to:
- Personal injury or property damage resulting from use or misuse of power hammer equipment
- Loss of profits, revenue, data, or business opportunities
- Costs of procuring substitute products or services
- Any unauthorized access to or use of our servers or personal information stored thereon
In no event shall our total liability to you for all claims arising out of or related to these Terms or any order exceed the amount paid by you for the specific product giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Blacksmith Power Hammer and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website or products purchased.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction in those courts.
14. Dispute Resolution
We encourage you to contact us first at info@blacksmithpowerhammer.com or +1 (805) 451-4469 to resolve any dispute informally. We will make every reasonable effort to resolve concerns promptly and fairly before any formal legal action is taken.
15. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We will update the "Last Updated" date at the top of this page when changes are made.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining Terms and shall not affect the validity and enforceability of any remaining provisions.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: info@blacksmithpowerhammer.com
- Phone: +1 (805) 451-4469
- Address: Blacksmith Power Hammer, 101 2nd St Ste 2500, San Francisco, CA 94105, USA
- Business Hours: Monday–Friday 8AM–6PM PT | Saturday 9AM–2PM PT